Scope and Preparation

Who This Applies To

• This guide is for the Alpha Partner App (the B2B app used by installers / Installation Partners) and covers the following sections:
  • Getting Started: Download and Install the App, Registration (Installation Partner Organisation Registration), Login (Account Login and Workspace Selection)
  • Installation and Commissioning: Standalone Installation, Parallel Installation, Installation Record Management, Wireless Meter
  • System Settings: Site and System Overview, Device Management and Details
  • My: My / Settings
  • Service: Service Centre
• Organisation type restrictions: The Alpha Partner App only supports self-registration for Installation Partner (installer organisation) accounts. Distributor / Retailer accounts are created by AlphaESS (A-side) and cannot be self-registered through the app.
• Member restrictions: Organisation members (Installers, etc.) must be invited by the organisation administrator to join and cannot register a B2B account themselves.

Tools and Materials

• Smartphone (with the Alpha Partner App installed) and a working network connection (registration / login / binding all require cloud access).
• The energy storage system to be installed and the Wi-Fi communication stick.
• Organisation qualification details (e.g. business licence / ABN, as required in your country).
• Licence details (if already issued by your upstream Distributor / Retailer or by AlphaESS).
• Home router network name and password (2.4GHz band enabled, with signal coverage at the device installation location).