user-helmet-safetyInstallation and Commissioning Manual

Login Page

Please visit the login URL in your browser: https://cni.alphaess.com/login/

Enter your username and password on the login page and click the Login button. The system will automatically redirect to the homepage.

If login fails, the page will提示“用户名或密码错误” (show "Username or password incorrect"). Please confirm your input and try again.

If you have not registered an account, click the Register button to go to the registration page and complete account registration.

If you forget your password, click the password recovery button on the login page and follow the page prompts to reset your password.

Data Center Selection InstructionsOn the login page, please pay attention to the "Switch Data Center" setting: if you are located in Europe, select "Overseas Node"; if you are located outside Europe, select "Smart Node". Choosing the correct data center helps ensure stable access and a better user experience.

Register

Fields marked with "*" are required. Please complete them as prompted.

Please contact the Alpha team to obtain a system License first; if you already have a valid License, you can skip this step. Fill in the registration information truthfully. For timezone, choose the timezone corresponding to your current location to ensure system time and related functions operate correctly. If the page language does not match your preference, you can switch the language at the top right corner of the page. Currently supported languages are Chinese, English and German.

Data Center Selection InstructionsDuring registration, please pay attention to the "Switch Data Center" setting: if you are located in Europe, select "Overseas Node"; if you are located outside Europe, select "Smart Node". Choosing the correct data center helps ensure stable access and a better user experience.

Password Recovery

Enter your email address on the page and click Get Verification Code (see figure 1.2.1). The system will send an email containing the password recovery verification code to that address (see figure 1.2.2).

Open your email, enter the verification code received in the email, click Next, and proceed to the password change page (see figure 1.2.3).

Enter the new password and confirm password in the respective input fields and click Submit to complete the password recovery process.

Figure 1.2.1

Figure 1.2.2

Figure 1.2.3

Homepage

Summary Information

The homepage summary information page is used to display the overall operational status of all bound power stations under the installer. The system will automatically aggregate and summarize relevant data according to the License.

The indicators are explained as follows:

Total Installed Energy Storage CapacityThe sum of the battery capacities filled in the "Power Station Basic Information" of all stations.

Total PCS PowerThe sum of the PCS installed powers filled in the "Power Station Basic Information" of all stations.

Total PV GenerationThe total of PV generation reported by PCS in each station and the accumulated generation of PV grid-tied inverters.

PV Energy TodayThe sum of today's PV generation reported by PCS in each station and the PV grid-tied inverters' generation for today.

Refer to the image below for the specific page display.

Total Battery Charged Energy / Total Battery Discharged EnergyThe battery charged and discharged energy accumulated by the system since device installation completion.

Battery Charged Energy Today / Battery Discharged Energy TodayThe system's statistics of the battery charged and discharged energy for the current day.

There are four operating states for power station devices in the system to help you quickly understand the current device status:

NormalThe device is operating normally and all functions are working correctly.

WarningThe device has informational-type abnormal messages that do not temporarily affect basic operation, but it is recommended to monitor and check details.

FaultThe device has abnormalities or faults that may affect normal operation. It is recommended to contact operations or after-sales personnel promptly.

OfflineThe device is currently not connected to the platform, and the platform cannot obtain device data at the moment.

Refer to the image below for the specific page display.

Profit SummaryUsed to display the overall profit situation of all power stations under the current account.

The page displays cumulative profits and today's profits to help you quickly understand overall profit performance. The profit chart below visually shows profit trends across different time periods for easy comparison and review.

To view more detailed profit data and statistical analysis, click the "More" button at the top right of the page to go to Statistics → Profit Statements to view detailed profit information by time dimension.

Refer to the image below for the specific page display.

Environmental IndicatorsUsed to display the environmental benefits after using the system, specifically including:

CO2 ReductionThe cumulative reduction in carbon dioxide emissions since system startup.

Coal Saved (Cumulative)The cumulative amount of coal saved during system operation.

Equivalent Trees PlantedThe total equivalent number of trees planted calculated based on emissions reduction after system use.

Refer to the image below for specific data display.

Map

On the map, all bound power stations are displayed as coordinate points.

Click any coordinate point to open the station information panel where you can view the station's detailed information.

To view a more detailed station overview, click the "Power Station" button in the panel to jump to the station overview page and view all information for that station.

Power Station Overview

The power station overview page provides real-time operational status and detailed statistics to help you quickly understand the station's overall performance and energy efficiency. The main contents of the page include the following sections:

Power Station Basic InformationDisplays the station's basic configuration data, such as PV installed capacity, energy storage installed capacity, and system running status.

Real-time Power ChartShows the station's current power output, including PV generation, energy storage discharge, load power and grid purchase data.

Energy Statistics ChartDisplays power generation and consumption over different time periods. Through the charts, you can clearly see energy flows among battery, grid, load and PV generation.

Today's DataDisplays details for the day such as PV generation, battery charged energy, battery discharged energy, and grid purchased energy.

Cumulative DataDisplays accumulated PV generation, battery charge/discharge energy, grid energy, etc. since system installation.

Power ChartShows the station's operating power at different times, including PV generation power, load power, storage power and grid energy, helping you understand real-time operation.

Device Monitoring

The device monitoring page provides detailed information for all bound devices under the station. Users can view each device's operating status and data in real time to ensure normal device operation.

Display rule explanation: The system displays based on the device types actually connected and present in the customer's station. If the station has no PV devices configured, the "PV Equipment" section will not be shown; if the station has no diesel generators configured, the "Dieselgenerator Equipment" section will not be shown.

The page is mainly divided into the following sections: Energy Storage Equipment, Meter Equipment, PV Equipment, Dieselgenerator Equipment, and Other Equipment.

Energy Storage EquipmentThis section displays real-time data and status related to the station's energy storage system, including inverter telemetry and telecontrol data, working states of storage modules, charge/discharge data, and more.

Meter EquipmentThis section shows data related to the station's gateway meter and metering meters.

PV EquipmentStations with PV equipment will display this section, which shows data related to PV inverters in the station.

Dieselgenerator EquipmentStations with diesel generators will display this section, which shows diesel generator related data.

Other EquipmentShows data for related equipment such as battery stacks, dehumidifiers, heat pipe equipment, etc.

Statistical Analysis

Curves

The curves page displays two parts: station power curves and device curves.

Power Curve

The power curve page shows the system's operation over a day, helping users intuitively understand energy changes. Users can view key operating data for each subsystem on this page, including SOC, load power, grid feed/consumption power, etc. All data are collected and displayed at 5-minute granularity to reflect the system's daily operating trends in detail.

Device Curve

Mainly used to display performance data of the energy storage system over a specific time period. Through this page, users can view operational states and power data of different system components (such as PCS, battery, meter, PV components, etc.). Users can select different "main system" and "subsystem" to view.

The date picker allows users to set the time range of the data to view; the time span must be less than or equal to 3 days to view the corresponding data.

The left menu lists multiple device components such as PCS, battery, PV devices, etc. Users select different device components to view their power and status data during the specified period. Selected devices will be highlighted in the chart for easy comparison and analysis.

Reports

The reports page displays the station's profit reports and operation reports.

Profit Reports

The profit reports page is used to display station profits across different time dimensions to help you clearly understand the economic performance of the energy storage system.

This page supports viewing by month, year, and since installation, and can calculate and display: charged energy, charging costs, discharged energy, discharge revenue, and profits. By switching time dimensions you can compare profits across periods for operational analysis and cost evaluation. The page also supports data export so you can export current report data for local storage, reconciliation or further analysis.

Operation Reports

The operation reports page is used to display the station's operational data over different time ranges to help you comprehensively understand the station's energy usage.

This page supports viewing by month, year and since installation, and can calculate and display the following operational data: PV generation, grid purchased energy, grid feed-in energy, diesel generator generation, storage side charged energy, storage side discharged energy, load, total charged energy, total discharged energy.

By switching time dimensions you can intuitively compare operations across periods to analyze the station's energy structure and performance. The page also supports data export so you can export current report data for local storage, data analysis or reporting.

Faults & Alarms

The faults & alarms page displays real-time and historical faults occurring under the current station.

Real-time Faults

The real-time faults page is used to display current alarms and fault information so users can promptly understand device abnormalities and monitor station status. The page provides multiple filters and supports filtering by main system, subsystem, device, event code, event category and time range for quick fault localization.

Historical Faults

The historical faults page is used to display alarm and fault records generated during past operation for retrospective analysis and maintenance management.

The page supports filtering by main system, subsystem, device, event code, event category and time range. Users can quickly query historical fault information for a specified period or device to fully understand each fault occurrence.

Operations & Maintenance Management

Parameter Settings

Control Strategies

Basic Settings

If the start mode is set to "Passive Mode", devices are uniformly controlled by the local EMS. After completing parameter configuration, the system will automatically operate according to the settings with no manual intervention required.

If the start mode is set to "Third-Party Dispatch Mode", devices connect and accept dispatch from a third-party platform and will be uniformly controlled by the third party. Only parameters related to electricity tariff settings, reserved backup power, demand control, anti-feed-in, transformer protection, off-grid operation, and on/off-grid start-up are retained to avoid conflicts with third-party dispatch. Local Mode: in local mode users can set power parameters via the cloud platform page or the device's local web page—this mode is mainly for installation and commissioning for quick on-site configuration and verification. Remote Mode: in remote mode users establish a connection through EMS physical communication interfaces and send control commands via communication to achieve remote control and dispatch.

Page field business explanations:

Field Name
Value Range
Business

Start Mode

Dropdown options: Passive Mode, Third-Party Dispatch Mode

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Local/Remote

Dropdown options: Local, Remote

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Control Mode when Remote Control Fails

Dropdown options: Maintain the Current Value, Zero Power Output

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Dispatch Protocol

Dropdown options: MODBUS-TCP, IEC104, SunSpec

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Active Setpoint (MW)

Value range: -99999.9999~99999.9999

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Active Control Deadband (kW)

Value range: 0~99999.9

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Reactive Setpoint (Mvar)

Value range: -99999.9999~99999.9999

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Reactive Control Deadband (Kvar)

Value range: 0~99999.9

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AC Power Source Type

Dropdown options: AC_GRID, AC_GENERATOR

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PV Couple Mode

Dropdown options: AC, DC, Hybrid

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Off-grid Power Restore SOC (%)

Value range: 5-100

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Off-grid Power Cut-off SOC (%)

Value range: 5-100

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AC Side PV Installed Power (kW)

Value range: 0-99999.9

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DC Side PV Installed Power (kW)

Value range: 0-99999.9

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PV INV install Location

Dropdown options: Do Not Install, Grid Side, STS Load Side

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Electricity Tariff Settings

Supports setting tariffs by different months and times.

Page field business explanations:

Field Name
Value Range
Data Precision
Business

Demand Electricity Tariff (CNY/kW·month)

Value range: 0~99999.999

Three decimal places

If the device is in China, the page displays the "Demand Electricity Tariff" setting field

Time Type

Dropdown options: High-peak, Peak, Shoulder, Valley, Deep-valley

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Electricity Tariff

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Three decimal places

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Three-Phase Imbalance Control

Function Introduction

Three-phase imbalance control is used when three-phase loads are unevenly distributed. According to set single-phase current or power limits, it adjusts the energy storage PCS per phase to keep the three-phase current or power at the grid gateway (service entrance) balanced and within limits as much as possible, ensuring stable system operation. This function can only operate during charging or discharging (not both).

After enabling three-phase imbalance control, the system will perform per-phase adjustments to PCS based on real-time operation without affecting normal power use and production.

Function effects:

  1. Real-time monitoring of three-phase current and power status;

  2. Control according to set single-phase current or power limits to relieve single-phase overload issues;

This function helps customers solve the following problems:

  1. Reduce the risk of single-phase overloads and anomalies;

  2. Improve three-phase imbalance and ensure power safety;

  3. System automatically adjusts without manual intervention;

img_v3_02u5_0053b20c-6971-4286-a667-95c0c2105b8g

Note: Displayed contents on the three-phase imbalance page vary by device model. This field explanation summarizes all fields across different versions of the three-phase imbalance page.

Page field business explanations:

Field Name
Value Range
Data Precision
Business

Parameter Settings

Dropdown options: Single-phase Current, Single-phase Power, Gateway Total Power

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Supports parameter settings in three dimensions: single-phase current, single-phase power, and gateway total power.

Phase A Current (A)

Value range: 0-65535

Integer

Used to limit the maximum current for Phase A at the grid gateway. Please set according to the rated current of on-site breakers or switches. The entered value must not exceed the breaker’s allowed single-phase maximum to avoid overcurrent and protective actions.

Phase B Current (A)

Value range: 0-65535

Integer

Used to limit the maximum current for Phase B at the grid gateway. Please set according to the rated current of on-site breakers or switches. The entered value must not exceed the breaker’s allowed single-phase maximum to avoid overcurrent and protective actions.

Phase C Current (A)

Value range: 0-65535

Integer

Used to limit the maximum current for Phase C at the grid gateway. Please set according to the rated current of on-site breakers or switches. The entered value must not exceed the breaker’s allowed single-phase maximum to avoid overcurrent and protective actions.

Phase A Active Power (kW)

Value range: 0-99999.9

One decimal place

Used to limit the allowed maximum active power for Phase A at the grid gateway. Set according to the carry capacity of on-site breakers or switches. Do not enter a power value exceeding the single-phase maximum to avoid protective actions due to overlimit.

Phase B Active Power (kW)

Value range: 0-99999.9

One decimal place

Used to limit the allowed maximum active power for Phase B at the grid gateway. Set according to the carry capacity of on-site breakers or switches. Do not enter a power value exceeding the single-phase maximum to avoid protective actions due to overlimit.

Phase C Active Power (kW)

Value range: 0-99999.9

One decimal place

Used to limit the allowed maximum active power for Phase C at the grid gateway. Set according to the carry capacity of on-site breakers or switches. Do not enter a power value exceeding the single-phase maximum to avoid protective actions due to overlimit.

Gateway Total Power (kW)

Value range: 0-99999.9

One decimal place

Used to limit the allowed maximum total active power at the grid gateway. Ensure the entered value does not exceed the gateway breaker’s total power limit to guarantee safe operation.

Single-phase Current (A)

Value range: 0-65535

Integer

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Transformer Protection

Function Introduction

Transformer protection is used at sites with large load fluctuations or multiple power sources (such as storage and PV). It automatically adjusts storage charge/discharge power to prevent power at the grid gateway (service entrance) from exceeding transformer capacity, reducing transformer overload risk. After enabling transformer protection, the system will automatically adjust storage charge/discharge power based on real-time operation without affecting normal use and production. This function can also be used in scenarios without a transformer at the grid gateway but with a power throughput limit requirement.

Function effects:

1. When load suddenly increases, automatically reduce storage charging power or switch to discharging to alleviate transformer stress;

2. When storage is discharging at high power and other sources are present, automatically limit storage discharge power;

3. Ensure power at the grid gateway (service entrance) stays below the transformer’s safe capacity;

This function helps customers solve the following problems:

  1. Reduce transformer overload and trip risk;

  2. Ensure stable station operation;

  3. System automatically adjusts without manual intervention;

Page field business explanations:

Field Name
Value Range
Data Precision
Business

Protection Capacity (kW)

Value range: 0~99999.9

One decimal place

Set the transformer's rated capacity

Protection Coefficient (%)

Value range: 0~100

Integer

Actual storage system control: transformer maximum throughput = transformer rated capacity * protection coefficient

Demand Control

Function Introduction

During electricity usage, the grid charges based on the "maximum electric power (demand)". If power at any moment suddenly exceeds the maximum demand, it may cause a significant increase in the monthly electric bill.

The demand control function helps you automatically manage power peaks and avoid exceeding maximum demand. The system monitors the power at the station-grid connection (gateway/service entrance) meter in real time like a "power monitor", 24/7.

When the system detects that current power approaches or exceeds your preset "Maximum Allowable Demand", the system will automatically take measures:

  1. Prioritize using storage battery discharge to reduce grid power draw;

  2. Increase PV output where possible to use more self-generated power;

These methods keep power at the grid gateway (service entrance) within the set range to avoid additional demand charges caused by instantaneous high power.

Function effects:

  1. No frequent manual parameter adjustments required;

  2. The system automatically adapts the control limit based on actual power usage;

  3. Continuously optimizes energy costs while ensuring normal production;

This function helps customers solve the following problems:

  1. Prevents sudden power spikes and costly demand overages;

  2. Makes fuller use of storage and PV to reduce purchased electricity;

  3. This function can also achieve peak shaving effects;

  4. Fully automatic control without manual monitoring;

Page field business explanations:

Field Name
Value Range
Data Precision
Business

Mode Selection

Dropdown options: Demand Tracking, Contract Demand

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Selecting "Contract Demand" displays "Maximum Allowable Demand (kW)"; selecting "Demand Tracking" displays "Actual Demand (kW)";

Maximum Allowable Demand (kW)

Value range: 0~99999.9

One decimal place

Used to set the upper limit for grid power draw. When the meter at the station-grid connection (gateway/service entrance) detects real-time power above this value, the system will automatically discharge to avoid demand overage.

Actual Demand (kW)

--

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In some enterprises real-time demand settlement is used. After enabling demand tracking, the system automatically reads the "historical maximum demand" from the gateway meter and uses it as the current control reference.

Anti-feed-in

Function Introduction

If PV generation plus storage discharge exceeds on-site load demand, excess power will flow back to the grid (feed-in). If feed-in power exceeds local limits, this may result in grid compliance violations, fines or uncertain revenues. The anti-feed-in function helps automatically prevent this.

The system monitors power at the station-grid connection (gateway/service entrance) to determine if there is a tendency to feed power back to the grid. When it detects PV generation + storage discharge > on-site load (i.e., imminent or occurring feed-in), the system will automatically adjust based on feed-in settings: reduce storage discharge power or switch storage to charging, and if necessary limit PV power.

Function effects:

  1. Automatically prevent excess power from being sent to the grid to meet local grid requirements and avoid penalties or compliance risk from over-feed-in;

  2. By these adjustments, the station's generation will just meet site demand without sending surplus to the grid;

This function helps customers solve the following problems:

  1. Prevent reverse feeding to the grid and avoid penalties or operational risks from feed-in;

  2. Setting a positive maximum feed-in power can enable valley-filling effects;

  3. Fully automatic control without manual monitoring;

Page field business explanations:

Field Name
Value Range
Data Precision
Business

Maximum Feed-in Power Setting

Dropdown options: Maximum Feed-in Power, Maximum Feed-in Power Coefficient

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Selecting "Maximum Feed-in Power (kW)" shows "Maximum Feed-in Power (kW)"; selecting "Maximum Feed-in Power Coefficient" shows the coefficient option.

Maximum Feed-in Power (kW)

Value range: -99999.9~99999.9

One decimal place

Enter a positive value (common in "0 feed-in" scenarios): if on-site requirements forbid feeding to the grid, set the maximum feed-in power to a positive value. EMS will control power bought from the grid to equal this set value to avoid short-term feed-in caused by sudden load drop.

Enter a negative value (used when feed-in is allowed): if on-site feed-in is allowed, set maximum feed-in power as a negative value. EMS will control feed-in to the grid not to exceed the set absolute value.

Maximum Feed-in Power Coefficient (%)

Value range: 0~100

Integer

Maximum feed-in power = PV installed power * this coefficient. When measured feed-in at the gateway exceeds the maximum feed-in power, the system automatically starts anti-feed-in control to prevent over-feed-in.

Reserved Backup Power

Function Introduction

In scenarios with possible power outages, you can reserve part of the battery energy as emergency backup for devices on the backup port. During normal operation and discharge, the system will ensure battery energy never falls below the configured "UPS Reserve SOC" to avoid using up the emergency power. When the system detects battery SOC below the reserved backup SOC, it will automatically start recharging to top up the battery. Recharge power will follow the configured backup power on the page to ensure safety without affecting other power needs.

Function effects:

  1. Reserve emergency energy in the battery in advance to ensure important loads connected to the backup port remain powered during an outage;

  2. The system automatically limits discharge during normal operation so battery SOC does not fall below the reserved backup value, and automatically recharges when needed;

This function helps customers solve the following problems:

  1. Ensure power availability during outages to keep devices on the backup port running;

  2. Fully automatic control without manual monitoring;

Page field business explanations:

Field Name
Value Range
Data Precision
Business

UPS Reserve SOC (%)

Value range: 0-100

Integer

When the system detects battery SOC below this value, depending on the storage system state, it will intelligently start recharging and stop charging when the battery reaches this SOC.

Backup Power

Value range: 0~99999.9

One decimal place

Devices will charge the battery using this power setting.

Power Factor Control

Function Introduction

Used to automatically adjust the station's reactive power output to help maintain a reasonable power factor, reducing penalties for poor power factor. Suitable for sites with large load fluctuations and risk of power factor adjustment fines. Once enabled, the system will automatically adjust reactive power based on station operation without affecting normal use and production.

Function effects:

  1. Real-time monitoring of the station power factor;

  2. Automatic reactive compensation adjustments;

  3. Keep the power factor stable within acceptable range;

  4. Reduce or avoid penalties for power factor adjustments;

This function helps customers solve the following problems:

  1. More stable electricity cost structure when power factor is compliant;

  2. System runs automatically without manual intervention;

Page field business explanations:

Field Name
Value Range
Data Precision
Business

Grid-connected Power Factor Target Value (cos)

Value range: -1.00~1.00

Two decimal places

Used to set the desired power factor at the grid connection point. The system will automatically adjust storage reactive power to approach this target. Values closer to 1 indicate less reactive power and more reasonable consumption, better meeting grid requirements.

Auxiliary Control

SOC Calibration

Function Introduction

SOC calibration is a controlled charging process that lets the system re-confirm the battery's actual energy so that displayed SOC is more accurate. After calibration, the system's assessment of battery charge will be closer to reality, providing reliable basis for subsequent charge/discharge control and strategies.

Function effects:

  1. Correct SOC deviation to avoid cases of "shown as having charge but actually empty" or "shown empty but actually has charge";

  2. Execute charge/discharge, backup and anti-feed-in strategies based on real energy, reducing false trigger of protections or strategy anomalies;

  3. Help customers accurately judge remaining usable energy, improving overall stability and predictability of the storage system;

This function helps customers solve the following problems:

  1. SOC display is more accurate and control strategies are more reliable;

  2. Available energy assessment is more realistic, reducing false protection triggers or strategy anomalies;

Page field business explanations:

Field Name
Value Range
Data Precision
Business

SOC Calibration Power (kW)

Value range: 0-6553.5

One decimal place

The system will calibrate the battery by charging at this power

SOC Manual Calibration

Dropdown options: Off, On

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When "Manual Calibration" is enabled, the system will immediately perform battery SOC calibration

SOC Automatic Calibration

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When "Automatic Calibration" is enabled, the system will automatically perform charging calibration when conditions are met

Undervoltage Forced Charging

Function Introduction

Undervoltage forced charging is a battery self-protection mechanism used when the battery is unexpectedly deeply discharged or operated at low SOC for a long time. When battery voltage is too low, the system will automatically start forced charging to restore the battery to a safe voltage range.

Function effects:

  1. Automatically force charging when battery energy is too low to prevent damage from undervoltage and ensure system safety;

  2. Quickly bring battery voltage back to safe range to reduce aging and performance degradation from prolonged low-energy operation;

This function helps customers solve the following problems:

  1. Prevent battery damage due to undervoltage and improve system safety;

  2. Reduce the risk of accelerated battery life degradation;

Page field business explanations:

Field Name
Value Range
Data Precision
Business

Undervoltage Forced Charge Power (kW)

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Three decimal places

The system will automatically perform forced charging at the set power

Dynamic Tariff Dispatch

Function Introduction

Dynamic tariff dispatch automatically obtains market electricity prices and controls storage charge/discharge timing to match device operation with price fluctuations, helping users use storage and electricity more efficiently.

This function removes the need for manual daily price checking or strategy adjustments; the system will automatically dispatch based on price changes.

Function effects:

  1. Dynamic tariff dispatch will automatically adjust execution periods according to actual daily prices;

  2. By setting coefficients and additions, users can make the system-calculated price closer to the real settlement price;

  3. Improve storage utilization and optimize electricity costs;

This function helps customers solve the following problems:

  1. By presetting high/low price thresholds, the system will automatically charge/discharge as planned to avoid manual judgment and misoperation;

  2. Reduce repetitive operations;

Detailed Function Description

Price Data and Calculation Rules

Required fields:

  • Epex spot coefficient (default 1, keep four decimal places)

  • Price addition (default 0, keep three decimal places)

Price displayed on the chart = Epex price × Epex spot coefficient + price addition (the page shows the calculated "Total Price").

Where:

EPEX PriceMarket price from the electricity exchange

CoefficientUsed to match actual settlement proportion

AdditionCan be used to add fixed costs (such as service fees, additional costs, etc.)

You can set the coefficient and addition according to your actual electricity bill composition so the system-calculated price better matches real settlement. When viewing a historical date: the day's historical price is calculated and saved using the last coefficient and addition set that day.

Threshold Settings (how to divide high/low price)

The system automatically tiers the day's prices using percentile thresholds to determine charge/discharge strategy periods.

Division rules are as follows:

When a period's price is lower than the "Low Price Threshold Percentile" it is judged as a low-price period;

When a period's price is higher than the "High Price Threshold Percentile" it is judged as a high-price period;

Periods between the two thresholds are judged as regular-price periods.

Here, "percentile" indicates the relative position of that period's price within the day's price sequence rather than a fixed price value. By adjusting low/high price percentile thresholds, the system dynamically divides high and low price intervals based on the day's overall price distribution.

Default low price threshold is 30% and high price threshold is 70%, with step 1%.

You can adjust percentiles using +/- buttons or by dragging the slider. While dragging, a small bubble above the slider shows the current percentile and corresponding total price data. After setting thresholds, a green (low price line) and a red (high price line) will appear on the chart to mark the intervals.

Price Chart

Mouse hover tooltip:

  • If there is a charge/discharge operation at that time: it will show the time, charge/discharge type, power (5-minute granularity), and price.

  • If there is no charge/discharge operation at that time: it will show only time and price.

Charging is shown in green on the chart, discharging is shown in yellow.

You can select historical dates to view past prices; around 12:00 noon Netherlands time you can view next day's price data.

Strategy Settings

Estimated daily profit = discharged energy × discharge price − charged energy × charge price. This result is for reference when setting high/low price thresholds.

Strategy running logic (how devices charge/discharge under high/regular/low prices)The system divides the day into three price intervals: high / regular / low. Each interval can have separate charge/discharge strategies (for example allow discharge/disable discharge, allow charge/disable charge, power limits, etc.).

Handling PV during charging:

  • Users can choose "Disconnect PV" or "Do Not Disconnect PV":

    • Choose "Yes" (Disconnect PV): PV will not participate during charging; storage will only charge from the grid (or other sources).

    • Choose "No" (Do Not Disconnect PV): PV supplies as usual during charging, PV will supply load first and remaining energy will go to storage; if PV is insufficient, storage will supplement from the grid.

  • Note: this setting only affects whether PV is allowed to participate during "charging periods" and does not change PV behavior outside charging periods.

During discharging:

  • Storage power is prioritized to supply loads and any surplus may be fed to the grid (if the system is configured to allow feed-in).

Within the "effective execution time range of dynamic tariff":

  • After discharge completes, the device enters a "discharge-prohibited" state (no more discharging during this rule period), while PV feeds to the grid at maximum possible power (try to sell as much solar as possible).

  • After charging completes, the device enters a "charge-prohibited" state, and PV still feeds at maximum power.

Outside the dynamic tariff time range: devices continue to follow previously effective charge/discharge logic that meets conditions (for example time-based strategies).

Time-of-day Strategy

Function Introduction

The time-of-day strategy is a pre-set charge/discharge schedule suitable for sites with clear time-based tariffs or usage patterns, or where planning storage behavior in advance is needed. It specifies how the storage system operates in different time periods. With the time-of-day strategy, the system automatically executes charge or discharge at the set times without manual real-time intervention.

After the time-of-day strategy takes effect, the system will automatically execute the corresponding modes at the set times. Modes inside and outside the time periods can be set separately and will not affect other protections and control strategies.

Function effects:

  1. Plan storage charge/discharge behavior in advance for different periods;

  2. Automatically switch operating modes based on time;

  3. Improve storage utilization and optimize electricity costs;

This function helps customers solve the following problems:

  1. By presetting time periods, the system will automatically charge/discharge on schedule to avoid manual judgment and misoperation;

  2. Automatically charge in low-price periods and discharge in high-price periods to reduce electricity costs and increase storage profits;

  3. Time-of-day strategy runs automatically and continuously without daily manual adjustments, reducing O&M workload and improving stability;

Note: displayed content on the time-of-day strategy page varies by device model and software version. This field explanation summarizes all fields across different versions of the time-of-day strategy page.

Page field business explanations:

Field Name
Value Range
Data Precision
Business

Allow discharge when demand protection is triggered

Dropdown options: Allow, Forbid

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When grid gateway power triggers demand protection, whether to allow storage battery discharge to share the load. When enabled, the battery may discharge to reduce power; when disabled, the battery will not discharge even if demand protection is triggered.

Allow charging when anti-feed-in protection is triggered

Dropdown options: Allow, Forbid

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In self-consumption mode, when anti-feed-in protection is triggered (PV > load), whether to allow storage battery charging. When enabled, the battery can charge to absorb surplus energy and prevent feeding to the grid; when disabled, the battery will not charge when anti-feed-in protection is triggered.

Self-Consumption Reserved SOC (%)

Value range: 5-100

Integer

Used to set the minimum reserved SOC in self-consumption mode. When storage SOC is below this value, the system will prioritize preserving energy and stop further discharging.

Peak Shaving Upper Limit (kW)

Value range: 0~99999.9

One decimal place

When grid draw exceeds the peak shaving upper limit, storage discharge is triggered to reduce grid power draw. Only effective in peak shaving & valley filling mode.

Valley Filling Lower Limit (kW)

Value range: 0~99999.9

One decimal place

When grid draw is below the valley filling lower limit, storage charging is triggered to increase grid draw. Only effective in peak shaving & valley filling mode.

Hysteresis Adjustment (kW)

Value range: 0~99999.9

One decimal place

Acts as buffer for peak shaving upper and valley filling lower power ranges. Default: 0. Only effective in peak shaving & valley filling mode.

Peak Shaving Discharge Cut-off SOC

Value range: 5-100

Integer

Sets the minimum SOC allowed during peak shaving discharge. Only effective in peak shaving & valley filling mode.

Power Limit Support Cut-off SOC

Value range: 5-100

Integer

Sets the minimum SOC limit for storage providing power support under power limiting scenarios. Only effective in power limit support mode.

Meter Power Regulation Offset

Value range: -99999.9~99999.9

One decimal place

Used to set meter power control. Only effective in power limit support mode.

Grid Charging Power Limit (kW)

Value range: 0-99999.9

One decimal place

Limits the maximum power from the grid to charge the battery; only effective in Fixed Power Charging mode.

Charging Power (kW)

Value range: 0~99999.9

One decimal place

The power used by the device when charging the battery;

Charge Cut-off SOC (%)

Value range: 5-100

Integer

The battery will automatically stop charging when it reaches this SOC;

Discharge Power (kW)

Value range: 0~99999.9

One decimal place

The power used by the device when discharging the battery;

Discharge Cut-off SOC (%)

Value range: 5-100

Integer

The battery will automatically stop discharging when it reaches this SOC;

Off-grid Operation

PV-storage-diesel cooperation

Function Introduction

In off-grid scenarios, PV, battery and diesel generator automatically coordinate power supply. Based on battery level or time, the system automatically controls diesel generator start/stop and charges the battery appropriately to ensure stable and fuel-efficient off-grid power.

Function effects:

  1. PV, battery and diesel generator automatically collaborate without the grid to ensure continuous and stable power;

  2. The system automatically starts/stops the diesel generator based on battery level or time to avoid ineffective running and reduce fuel consumption and maintenance costs;

  3. Make full use of PV and battery to reduce dependence on the diesel generator, making off-grid power greener and more economical;

This function helps customers solve the following problems:

  1. Provide continuous stable power off-grid;

  2. Reduce unnecessary diesel generator operation and lower fuel usage;

  3. Prioritize PV and battery for better economics;

Page field business explanations:

Field Name
Value Range
Data Precision
Business

Diesel Generator Rated Power (kW)

Value range: 0-6553.5

One decimal place

Used to set the diesel generator's maximum output power

Diesel Generator Available Power Percentage (%)

Diesel generator available generation power = diesel generator rated power * diesel generator available power percentage

Control Mode

Dropdown options: SOC Mode, Time Period Mode, Manual Mode

SOC Mode: start the diesel generator when battery SOC is below the start SOC and stop it when SOC is above the stop SOC. Time Period Mode: set a Start Time and Stop Time; the diesel generator runs during that period and stops outside it. Manual Mode: manually start/stop the diesel generator; suitable for commissioning or special conditions

Operating Range

Start the diesel generator when the energy storage SOC is below the minimum of this range, and cut off the diesel generator when it is above the maximum of this range

Power Mode

Dropdown options: Battery Charging, Diesel Generator Power Generation

Used to select how the energy storage system operates when off-grid or in PV-storage-diesel generator cooperative mode: Battery Charging: Charge the load first according to the diesel generator available percentage, then charge the battery at fixed power, and the fixed charging power for the battery + load power <= diesel generator available generation power (diesel generator available generation power = diesel generator rated powerDiesel generator available power percentage). Diesel Generator Power Generation: The diesel generator prioritizes supplying the load, and the remaining power is entirely used to charge the battery, and the battery charging power + load power = diesel generator available generation power (diesel generator available generation power = diesel generator rated powerDiesel generator available power percentage).

Battery Charging Power (kW)

Set the power level of the energy storage battery during charging

Load Classification

Function Introduction

The load classification control function prioritizes protecting important loads based on battery SOC. When energy is insufficient, general loads are disconnected first, then important loads; when energy recovers, power is restored in sequence. Important loads are disconnected last and restored first.

Numeric relationship: General load recovery SOC > (Important load recovery SOC / General load cut-off SOC) > Important load cut-off SOC;

Function effects:

  1. By allocating power according to priority, extend power supply time for critical loads during tight energy conditions and improve overall system endurance;

  2. Automatically switch and tier loads to prevent production or equipment risks caused by a one-time power cut, without manual operation throughout the process;

This function helps customers solve the following problems:

  1. Critical loads remain powered;

  2. More durable when energy is insufficient;

  3. Avoid sudden blackout of the entire station;

  4. Fully automatic control, no manual load shedding required;

Page field business explanations:

Field Name
Value Range
Data Precision
Business

General Load Cut-off SOC (%)

Value range: 5-100

Integer

When the battery current SOC equals the SOC value set here, the general loads connected to the energy storage will be disconnected.

General Load Recovery SOC (%)

Value range: 5-100

Integer

When the battery current SOC equals the SOC value set here, the general loads connected to the energy storage will be restored.

Important Load Cut-off SOC (%)

Value range: 5-100

Integer

When the battery current SOC equals the SOC value set here, the important loads connected to the energy storage will be disconnected.

Important Load Recovery SOC (%)

Value range: 5-100

Integer

When the battery current SOC equals the SOC value set here, the important loads connected to the energy storage will be restored.

Log List

The system provides various log types to record device operating status, system operations and upgrade processes, facilitating troubleshooting and operational analysis.

Upgrade LogsMainly used to record the entire process information related to device OTA upgrades, including upgrade version, upgrade time, and upgrade results.

Operation LogsRecords all operation commands sent to devices, including parameter change details, command dispatch time and execution results, facilitating tracing of user or system operation history.

System LogsUsed to record interaction status between devices and the system, such as whether a device is online, system list requests, etc., helping to determine device-platform connection and communication status.

Running LogsRunning logs are divided into real-time data and local data: real-time data mainly records running logs and supports resume transmission after network disconnection to ensure log data completeness and reliability. Local data records and uploads data generated during local device operation for analysis of long-term device performance.

Basic Settings

Power Station System Management

Install Power Station

The Install Power Station page is used to create new power station information and bind system devices to the station.

On this page, the user needs to fill in the basic information of the power station. Fields marked with “*” are required; please be sure to fill in complete and accurate information. After completing all required fields, click the “Save” button at the bottom of the page to finish the station installation. After a successful save, the station will be created and displayed in the station list, and subsequent device monitoring, strategy configuration and data viewing can be performed.

Associate Power Station

The Associate Power Station page is used to associate existing system devices with the user account without recreating the station information, suitable for scenarios where devices exist but have not yet been bound to a user account.

On this page, the user needs to fill in key system information to complete the association between the system and the power station. Fields marked with “*” are required; please ensure the information is accurate.

After completing all required fields, click the “Save” button at the bottom of the page. After system validation passes, the device will be successfully associated with the corresponding account. Once associated, you can view the station's operating status, device information and related data on the platform.

The Associate Power Station function is mainly used for account binding or permission supplementation scenarios for existing devices and will not affect the station's original operating data and configuration parameters.

Add System

When you need to add a new device system to an already created power station, you can quickly complete the configuration through the Add System function to help expand the station's device scale and obtain more feature support.

On this page, the system will default to display the currently selected power station name. Simply fill in the relevant information for the new system to complete the addition. Fields marked with “*” are required; please ensure accuracy. After completing all required fields, click the “Save” button at the bottom of the page. After system validation passes, the new device system will be successfully added to the station and can be centrally monitored and managed on the platform. Adding a system will not affect the operating status or historical data of devices already present in the station.

User Settings

User Information Settings

This page is used to manage and maintain the user's basic information. Users can view and modify personal related information here to ensure account information accuracy and completeness. After making changes, please save the settings promptly; the system will take effect according to the latest information.

Change Password

This page is used to change the current account's login password. To ensure account security, please enter the original password as prompted and set a new login password.

Cancel Account

After checking to agree, the user's personal data in the system will be cleared. Operation steps: first check to agree, click Next to get the verification code, the code will be sent to the user's email, enter the code and click Confirm to complete the account cancellation.

Resources Center

After clicking the resources center, the system will automatically redirect to the online service center website. On that site, you can view and download installation manuals, user guides and related technical documents corresponding to various device models.

The resources center is continuously maintained by a professional team, with comprehensive content that can provide reliable reference and support for device installation, commissioning and daily use.

If you encounter problems during use, it is recommended to first consult the relevant documentation for the device to quickly locate and resolve the issue.

Customer Feedback

If you encounter any issues during device use, you can submit a complaint to provide feedback. After receiving the complaint, we will accept and follow up uniformly, assisting you to promptly locate the problem and provide appropriate solutions.

To improve handling efficiency, it is recommended that you fill in complete device information and a detailed problem description when submitting.

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