> For the complete documentation index, see [llms.txt](https://docs.alphaess.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.alphaess.com/alphaess-app/getstart/quickstart.md).

# Quick Start

{% embed url="<https://youtu.be/si0uVqoKU6Q>" %}

{% hint style="info" %}
The video content is based on AlphaESS V7 and later versions.

If you are looking for an older version, please refer to:[AlphaESS App Tutorial: Everything You Need To Know](https://www.youtube.com/watch?v=C3nqIdKdfZQ)
{% endhint %}

Please go to [App Store](https://apps.apple.com/au/app/alphaess/id1088168713) or [Google Play](https://play.google.com/store/apps/details?id=com.alpha.app) Download the AlphaESS App and log in to your account to get started.

{% hint style="danger" %}
This document is based on AlphaESS app v7 and later versions. If your version differs from what is described in this document, please wait for AlphaESS to gradually push the upgrade, for details see [the new AlphaESS app](/alphaess-app/v7/aboutthenewversion.md).
{% endhint %}

Before using AlphaESS, explore more.

* [Create an AlphaESS account](/alphaess-app/getstart/quickstart.md#chuang-jian-alphaess-zhang-hao)
* [View Home and Devices](#cha-kan-jia-ting-yu-she-bei)
* [Network and connectivity requirements](/alphaess-app/getstart/quickstart.md#wang-luo-yu-lian-jie-yao-qiu)
* [Initial status check](/alphaess-app/getstart/quickstart.md#chu-shi-zhuang-tai-jian-cha)

### Create an AlphaESS account

Before using AlphaESS, you need to create an account first

* Open the app and tap **Register**
* Enter your email address and complete verification
* Set a login password
* Log in to the app and get started

{% hint style="info" %}
One account can manage multiple homes or sites. If you have multiple locations and multiple AlphaESS devices, there is no need to register separate accounts.
{% endhint %}

<div><figure><img src="/files/c9118e81c88417df0d70449ccf48a182b2c5486a" alt="" width="375"><figcaption></figcaption></figure> <figure><img src="/files/fdd96110ef063c4f69ae979da2e54ee07eb528ac" alt="" width="375"><figcaption></figcaption></figure> <figure><img src="/files/1c9d0fff941711a8d80fbcfa67cb37d7d031da53" alt=""><figcaption></figcaption></figure></div>

### View Home and Devices

After logging in successfully, you can view your homes and devices.

* In most cases, the device has already been installed and bound by the installer.
* View the energy storage systems running in your home on the home page.
* Tap "Home Management" to adjust your home information.

<div><figure><img src="/files/3853fa8130dc34e30e82e74c55ac99ee9bb4c7e8" alt="" width="563"><figcaption></figcaption></figure> <figure><img src="/files/a42f9503c671f8c2b2246dcff9ef0954eace2dfb" alt="" width="563"><figcaption></figcaption></figure> <figure><img src="/files/65277da2dc87902a32804b8f3048842e08bb0303" alt="" width="563"><figcaption></figcaption></figure></div>

{% hint style="info" %}
**Common exceptions**

* The device has already been bound to another account. Please contact the current holder of the device or your installer for assistance.
* Invalid serial number. Please confirm the serial number on the system unit and check whether the input is correct.
  {% endhint %}

### Network and connectivity requirements

To ensure stable data synchronization, the device needs to be connected to the internet.

* Supports wired network (LAN) or Wi-Fi
* A stable home network is recommended

When the network is abnormal, the following may occur:

* The device is shown as offline
* Data updates are delayed or cannot be refreshed
* It will affect third-party dispatch services (see VPP or other dispatching)

<div align="left"><figure><img src="https://alphaess.feishu.cn/space/api/box/stream/download/asynccode/?code=NzgyZmQ1YTM2YWM3MWM5MzFiYTgwYjA2ZThlMGNlYjFfOGN5cTBjcFZSRVo5Y1RoRGxTWVcxbHI3Tk91VnJaVTlfVG9rZW46UmcwaGIycWlUb2I4azN4OGxTeWNzcjdqblRmXzE3NjY3Mzc4NTY6MTc2Njc0MTQ1Nl9WNA" alt=""><figcaption></figcaption></figure> <figure><img src="https://alphaess.feishu.cn/space/api/box/stream/download/asynccode/?code=NTQ3MGU1MDBkZDY4ZGU4MGYwN2Y4MDk2ZTUxNWVlOWJfNnF0UnllTldCMkhTeDRjMVZPNERqNkNrYzVPb2JmQUVfVG9rZW46T0dEMmIwTFdzb2xQRHp4M01mRWMxWVYyblZiXzE3NjY3Mzc4NTY6MTc2Njc0MTQ1Nl9WNA" alt=""><figcaption></figcaption></figure> <figure><img src="/files/bc07fafcf57cda39c4d3bce158dbe3ecbe3e974a" alt="" width="188"><figcaption></figcaption></figure></div>

### Initial status check

After completing device binding, it is recommended to perform a simple check:

* whether the home status is displayed as <mark style="color:green;">**online**</mark>
* whether real-time power data can be seen on the home page

{% hint style="info" %}
If the status is abnormal, it is recommended to contact your installer first for inspection.
{% endhint %}

<div align="left"><figure><img src="/files/41b1dc09f65868689a1a71cb40d6361bcf81f73b" alt="" width="188"><figcaption></figcaption></figure></div>