Documentation and Services

User Information Settings

This page is used to manage and maintain the user's basic information. Users can view and modify their personal information here to ensure the accuracy and completeness of account information. After making changes, please save the settings promptly; the system will take effect according to the latest information.

Change Password

This page is used to change the login password for the current account. To ensure account security, please enter the current password as prompted and set a new login password.

Cancel Account

After checking to agree, the user's personal data will be cleared from the system. The specific steps are: first check to agree, click Next to obtain a verification code, which will be sent to the user's email; enter the verification code and click Confirm to complete the account cancellation.

Documentation Center

After clicking the Documentation Center, the system will automatically redirect to the online service center website. On that site, you can view and download installation manuals, user guides, and related technical documents for various device models.

The Documentation Center is continuously maintained by a professional team, with comprehensive coverage to provide reliable reference and support for device installation, commissioning, and daily use.

If you encounter problems during use, it is recommended to first consult the relevant documentation for the corresponding device to quickly locate and resolve the issue.

Customer Feedback

If you encounter any issues while using the equipment, you can provide feedback by submitting a complaint. After receiving the complaint, we will centrally accept and follow up to help you promptly locate the problem and provide appropriate solutions.

To improve handling efficiency, please try to fill in complete device information and a detailed problem description when submitting.