Registration (Installation Partner Organisation Registration)

Prerequisites

• Only installer organisations can self-register through the app.
• One email account can join multiple organisations, but holds only one role within each organisation.
• Your country / region determines which data centre you are connected to and which review rules apply: AU / NZ applications can be approved automatically if the conditions are met, whilst applications from other countries / regions go through manual review.

Registration Steps

1. Open the Alpha Partner App and tap Register on the login page.
2. On the Country/Region page, select your country / region (use the location where you actually operate, as this determines the data centre and the review rules). You can use Search to find it quickly.
3. Registration then takes three steps: Country → Organization → Account.
   • Country: check the Country/Region, then fill in State, Postal Code and Street Address, and tap Next.
   • Organization: fill in Company Name, ABN, Contact Person and Contact Number, and tap Next. If you do not have an ABN yet, tick I don't have an ABN yet (skip now, provide later).
   • Account: create the administrator account. Enter Email (login account) — this email will be your login credential — tap Send and enter the Verification Code from the email.
4. Tick I agree to the Terms & Conditions and Privacy Policy, then tap Submit.

Review Result and Activation

• AU / NZ: approved automatically if the conditions are met, so you can log in straight away.
• Other countries / regions: your application goes to manual review and the outcome is sent to you by email — either approved or rejected (including the reason for rejection). No additional emails are sent whilst your application is pending.
• Once approved, log in with the account you registered.