Support services

Installation Support Services

On the Support page, under Installation Services, you can browse product documents and installation tutorials, making it convenient for you to quickly reference installation information when needed.

Feedback Tracking

In "My Feedback", you can get help and support. You can initiate and view feedback tickets, which come in three statuses: "Pending", "Progressing", and "Completed". Click on "My Feedback" to view the complaints you have submitted. Click on "Related Tickets" to see feedbacks related to you, including feedbacks which you have viewing permissions.

At "My Feedback", clicking on "Initiate" allows you to initiate feedback and fill in relevant information.

Help and Feedback

View "Help & Feedback": View the relevant terms you need to obtain support and assistance. My Feedback: In this module, you can obtain help and support for complaints, where you can initiate and view complaint tickets.

Contact Us: In this module, you can contact us for help or technical support. If you need assistance, you can find our contact phone number, email address, website, and physical address.