> For the complete documentation index, see [llms.txt](https://docs.alphaess.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.alphaess.com/alpha-partner/getstarted/reg.md).

# registration and login

### Register New Account

The Partner APP registration process consists of three steps. Once registration is complete, the system will automatically create the Installation Partner organisation.

#### Select Country or Region

1. On the login page, click **Register**.
2. Go to the country or region selection page.
3. Find the target country in the following ways:
   * **Scroll the list**Browse alphabetically.
   * **Search**Enter keywords at the top to filter quickly.
4. An A–Z alphabetical index is provided on the right.
5. After selecting the target country, the system will automatically proceed to the next step.

<img src="/files/2f225b9a31180716691ea1afd1d4c552443885b6" alt="Country Search" width="188">

{% hint style="info" %}
Some countries also display a state or territory selection page.

For example, Australia will show options such as Western Australia and NSW.
{% endhint %}

#### Fill In Organisation Information

Go to **Organisation** page, then fill in the following information.

**Address Information**

| Field          | Required | Description                                                            |
| -------------- | -------- | ---------------------------------------------------------------------- |
| Country/Region | No       | Automatically populated with the country selected in the previous step |
| State          | Yes      | Select from the drop-down list, such as Western Australia              |
| Postal Code    | Yes      | Postal Code                                                            |
| Street Address | No       | Street Address                                                         |

<img src="/files/60f811a62bd84301111eb2c0a1a4a0e2e9940c10" alt="Organisation Information - Address" width="188">

**Company Information**

| Field          | Required | Description                                                                  |
| -------------- | -------- | ---------------------------------------------------------------------------- |
| Company Name   | Yes      | Company Name                                                                 |
| ABN            | Yes      | Australian Business Number. You can also skip this for now and add it later. |
| Contact Person | Yes      | Contact Person Name                                                          |
| Contact Number | Yes      | Contact Number                                                               |

<img src="/files/49ef0e6ed0f75f1ccbc914d5d821456dbbc0b6b3" alt="Organisation Information - Company" width="188">

{% hint style="warning" %}
Distributor and Retailer type organisations are created by the AlphaESS administrator.

APP registration is only available for Installation Partner organisations.
{% endhint %}

#### Create Administrator Account

Go to **Account** page:

1. Enter **Email**.
2. Click **Send** Send the verification code.
3. Enter **Verification Code**.
4. Tick to agree to the terms and privacy policy.
5. Click **Submit** Submit the registration.

<img src="/files/ffa7bf752fd4d773d1b7489f0840bd68de6710e6" alt="Account Information" width="188">

#### Registration Successful

The following information will be displayed after submission:

* **Organisation**Company Name:
* **Type**Installation Partner:
* **License**Auto-issued:
* **Your Role**Admin:

Click **Go To Login** Return to the login page.

<img src="/files/f9e4589eb26551b6007aec0787e5736dfa00b559" alt="Registration Successful" width="188">

{% hint style="warning" %}
Do not set a password during registration.

For your first login, please use the verification code method.
{% endhint %}

### Log In

Login supports two methods.

#### Password Login

1. After entering your email, click **Next**.
2. The system will take you to the password page after verifying the account.
3. Enter your password.
4. Optionally tick **Remember me**.
5. Click **OK** Log in.

<img src="/files/6d13df517eafc06d8cfceaed2dd79b8a0750861b" alt="Password Login" width="188">

#### Verification Code Login

1. On the password page, click **Login with Code**.
2. The system sends a verification code to the registered email address.
3. After entering the verification code, click **OK**.

<img src="/files/5a2ab84f6fb5fa1d40d4e88aaaa555013dd1f048" alt="Verification Code Login" width="188">

{% hint style="info" %}

* Click **Change** You can switch accounts.
* Click **Forgot Password** You can reset your password.
* You can switch the APP language in the top right corner.
  {% endhint %}


---

# Agent Instructions
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## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

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