> For the complete documentation index, see [llms.txt](https://docs.alphaess.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.alphaess.com/alpha-partner-legacy/readme/highlights.md).
# Highlights
### 7 Key Features
#### 01 · Registration
**Fully Rebuilt Registration Flow**
* Unified 4-step wizard — consistent AU/EU experience
* Dedicated Installation Partner entry
* ABN/VAT async validation — never blocks registration
* Email OTP replaces image CAPTCHA
* Active immediately upon registration, auto sign-in
#### 02 · License System
**End-to-End License Issuance, Holding & Usage**
* **AU/NZ Auto-Issue**: System auto-issues License on registration — no manual step needed, ready to install immediately
* **4 Issuance Paths**: AlphaESS direct (registered) / direct (unregistered + invite) / authorised D/R proxy / AU/NZ auto
* **Multi-License per Org**: One Installation Partner can hold Licenses from multiple sources
* **License Selection at Install**: Installer selects which License to use per installation; auto-selected if only one
#### 03 · Login & Workspace
**Upgraded Login Experience · Seamless Multi-Org Switching**
* **One Person, One Org, One Role**: Selecting an org determines identity (company · role) — no secondary role picker
* **Single-Org Auto-Skip**: Users in only one org go straight to the home screen after login
* **Session Auto-Restore**: Reopening the app restores the last org and role automatically
* **In-App Switching**: Switch orgs via top-of-home Bottom Sheet — no logout required
* **Friendly Security**: Correct password but no B-end identity → graceful redirect to AlphaESS App
#### 04 · D/R Access
**Distributors(D) & Retailers(R) Now in APP**
* D/R Admin can view devices and manage members
* D/R Member/Staff has read-only device access
* Installation entry hidden/disabled for D/R roles
* Direct jump from AlphaESS App supported
#### 05 · Installation Self-Check
**Single / Three-Phase Self-Check · Step-by-Step SOP Guidance**
* **Embedded SOP Guidance**: Standard operating procedures displayed step-by-step — even new installers follow best practice
* **Real-Time Self-Check**: Automatically checks wiring status, phase sequence, voltage and other key parameters after device connection
* **Pinpoint Error Detection**: When issues are found, the specific problem is highlighted with clear corrective guidance
* **Significantly Higher Install Efficiency**: Eliminates "find the problem after completing" rework scenarios, reduces on-site recall rate
#### 06 · Existing Account, New Org
**Create a New Org With Existing Account**
* Use Register entry → existing account detected → verify identity → org created only
* Account creation step skipped, existing credentials reused
* Original org identity and role completely unaffected
* New company automatically added to Workspace list
#### 07 · Member Invitation
**Automated Member Invitation · Smart 3-State Handling**
* **Existing B-End Account**: Pulled into org immediately, effective instantly
* **C-End Account Only**: Invite email sent; B-end identity added and org joined upon confirmation
* **Not Registered**: Registration invite email sent (with link); auto-joins with assigned role upon sign-up
* Invitations valid for 7 days; one-click resend after expiry
* Members cannot self-register — admin invite only (prevents uncontrolled org growth)
### Core Value Proposition
The new Partner APP transforms the old model of "rely on experience and manual hand-off between people" into a **standardised flow + automated validation + end-to-end License loop** — enabling every installer, novice or veteran, to complete registration, installation and team management efficiently and compliantly.
### Frequently Asked Questions
Q: What's the biggest difference between the new and old Partner APP?
A: The biggest change is a complete registration and login system — the new APP supports self-service organisation registration for installers, and introduces an end-to-end License loop where a valid License must be selected during installation. This fundamentally solves device traceability. The old APP had no self-registration or License concept.
Q: Is a License required when installing a device? What if there's none?
A: Yes — a valid License must be selected during installation. If the organisation has no available Licenses, contact AlphaESS operations or an authorised D/R to obtain one. AU/NZ users automatically receive one License upon completing registration.
Q: What is Workspace switching?
A: If an account belongs to multiple organisations, a Workspace selection screen appears after login. Each Workspace = **one organisation + one role**. Switching Workspaces means operating under a different identity — changes in one workspace don't affect others.
Q: Do users of the old APP need to re-register?
A: Account data will be migrated and existing accounts can still log in. However, users without an associated organisation in the new system will need to complete organisation registration or be invited by an administrator to access the full new feature set.
Q: Which countries/regions does the new APP support?
A: The new APP supports all major global markets. During registration, select your country/region (this determines data centre assignment). Some features (e.g. NMI Registration) are only available in specific regions like Australia, automatically linked to the account's region.
Q: Can an Installer member self-register to join an organisation?
A: **No.** Joining a B-end organisation requires an invitation from an Admin or Super Admin — self-registration as a B-end member is not supported. Members can only complete the registration flow after receiving an invitation link or code.
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