> For the complete documentation index, see [llms.txt](https://docs.alphaess.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.alphaess.com/alpha-partner/getstarted/download.md).

# Download and Install the App

Alpha Partner APP is used by Installers and partners to complete account management, device installation, commissioning, self-test and service work order handling.

This manual is organised according to the actual usage flow. You can start from registration, or go directly to the target function.

**Applicable Audience**：Installers and B-end partners\
**App Version**：Alpha Partner V4.1.9\
**Document Date**：2026-06-17

### App Download

AlphaESS Partner App is a dedicated mobile app for distributors, installer companies, installers and other partners.

It supports assigning separate accounts to administrators, installers and other organisational roles. This helps avoid shared accounts, improves management accuracy and reduces security risks.

AlphaESS Partner App helps you with installation, after-sales service and device commissioning.

It also provides digital services such as organisation management, online communication, installation guidance and an online shop.

Please scan the QR code below to download the APP. Click the image to enlarge it.

{% columns %}
{% column %}

<figure><img src="/files/08bb77397c54f694aea7d0ca58b3356868fe6bbd" alt="Android" width="188"><figcaption><p>Android</p></figcaption></figure>
{% endcolumn %}

{% column %}

<figure><img src="/files/e1ffc271cd172657053194ef3a9540157f906921" alt="iOS" width="188"><figcaption><p>iOS</p></figcaption></figure>
{% endcolumn %}
{% endcolumns %}

### Usage Instructions

* First complete [registration and login](/alpha-partner/getstarted/reg.md), then proceed with device installation.
* When installing a device for the first time, read [Installation (Bluetooth)](/alpha-partner/installation/install-ble.md).
* If you need to check the installation result, continue to [Commissioning and Self-Test](/alpha-partner/installation/commissioning.md).

### Function Overview

Alpha Partner APP mainly covers the following work:

* Account registration, login and account settings
* Device addition, network provisioning, installation and parallel system management
* Self-Test, complaint submission and work order follow-up

### Chapter Navigation

* [registration and login](/alpha-partner/getstarted/reg.md)
* [Account Management](/alpha-partner/getstarted/accounts.md)
* [Installation (Bluetooth)](/alpha-partner/installation/install-ble.md)
* [Installation (Wi‑Fi)](/alpha-partner/installation/install-wifi.md)
* [Commissioning and Self-Test](/alpha-partner/installation/commissioning.md)
* [Parallel System](/alpha-partner/installation/parallelling.md)
* [Service Centre](/alpha-partner/service/service-centre.md)

### App Homepage Overview

After logging in, enter **Overview** the homepage. There are three navigation tabs at the bottom:

* **Overview**：View device statistics and quick tools
* **Service**：Enter the Service Centre to handle complaints and product documentation
* **Account**：Enter account settings and personal profile management

Home **Quick Tools** provides three common entry points:

* **Install Device**：Install a new device
* **Wi‑Fi Direct**：Provision the device via Wi‑Fi Direct
* **Parallel System**：Manage parallel system

<figure><img src="/files/363150755f03bbaa8ab68b3372f424c6868bd107" alt="首页总览" width="188"><figcaption><p>Homepage Overview</p></figcaption></figure>

{% hint style="info" %}
The appendix for the device settings menu has been integrated into [Commissioning and Self-Test](/alpha-partner/installation/commissioning.md).
{% endhint %}

{% hint style="info" %}
These screenshots and procedures are based on Alpha Partner APP V4.1.9.

If the actual interface differs from this document, refer to the current APP version.
{% endhint %}


---

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